12th+B&M

TRAINING VIDEOS : THE DIFFERENT METHODS TO ACHIEVE 'TQM' [Handouts on dis/adv to be emailed to MrM.]

//insert videos here// Natalia & Maria - International standards

media type="youtube" key="qs_IDAWDHi4" height="385" width="640" Emma & Guillermo media type="youtube" key="ltkW0a2D9S8" height="344" width="425" Antonio and Javier - fishbone model

media type="youtube" key="QQT4bmLWK-o" height="385" width="640"

Nelson and Ximena - Benchmarking

media type="custom" key="5629395"

Please insert your Question and Model Answers in a neat and orderly fashion below.